Meet the team...
The Bally’s Interactive Customer Experience team – including such areas as Customer Support, Player Relations, Chat and Programming – is on the frontline when it comes to ensuring our player experience. So, if you’re a people person then we might just be the team you’re looking for.
It’s not just our customers we reach out to – we get involved in many areas of the business. Working hand-in-hand with areas such as Risk, Responsible Gaming, and CRM helps the company as a whole to keep its finger on the pulse of what’s going on with our players.
They’re the stars of the show, after all!
We work to build caring and long-lasting relationships with everyone from brand-new players to seasoned experts. There are many different skill sets that can help you if you want to become part of the team, but most of all you should be open, ready to talk, and eager to learn. We believe in on-the-job development for our teammates, but you can’t beat a good set of soft skills when you work up close and personal with players.
Product Manager | Vancouver
There is nothing better than being able to say you found your passion. But, to top it off, I get to work with amazing people and build products that I love. Working at Bally's allows me to have fun, be creative, and work with friends.
Senior Director - Software Development | Vancouver
I have been in various organizations over my career, and this company has what I call the “trifecta of amazing” – people, challenge, and technology. Great relationships with colleagues, amazing new technologies to work with, and interesting challenges are the things that keep me motivated to come to work each day!
QA Specialist | New Jersey
Bally's Interactive has been an amazing close-knit work-family experience. You never have to be afraid to talk to any level employee here. Questions are welcomed and encouraged. You'll find that here at Bally's Interactive, they want you to learn and grow. We move as one and leave no one on the team behind. We have fun, making fun, together.
Head of Production | Manchester
I’m very lucky to work where I do. I’m encouraged to grow and develop as there is such a big emphasis placed on learning and upskilling. I’m surrounded by brilliant people who are super smart, funny, and who make working here an absolute joy. I genuinely wouldn’t want to work anywhere else. I love my work family and I love the job that I do! <br />
Android Developer | Manchester
I am glad that after a long pause from work, I had a chance to start over at Bally's. There is always support whenever you need it, be it professionally or personally. I am especially grateful when I look back and think how difficult it would have been during the pandemic, particularly with childcare, without my managers’ support.
VP Operations | Manchester
I’ve had the opportunity to continually develop and progress in my career here. All whilst being surrounded by an extremely talented group of people that genuinely work for each other. We’re lucky that we get the opportunity to work with the best tech, in an environment that sets us up to succeed as teams and individuals. <br />
Senior Product Manager | Vancouver
What stood out to me when I joined about a year ago is the welcoming and positive culture that exists. We have big goals and high expectations of ourselves, but no one is too cool to make a joke or laugh at themselves. The Bally's Interactive business and family continue to grow and knowing we are all on this journey together, means everything. I'm continually impressed with the level of experience and knowledge that is brought to the table. We have already accomplished so much in such short order, I know how powerful this group can be and what a bright future we have.
Japanese Customer Care Agent | Isle of Man
Bally’s employees are friendly and easy to work with. The online training and support facilities that the company offers are excellent and I have been able to use them to further my professional and personal development. I am proud to be the first Japanese man in Bally's Isle of Man office. It is a beautiful island with a friendly population and every day brings new and exciting experiences!
Manager of Systems and Trading | Las Vegas
Bally's is constantly looking to change the platforms to give our guests a more unique experience. These changes keep our brand fresh and my job changing. I am always excited to see how the suggestions from all the BallyVerse people translate into new customer experiences. I love my job.
Data Subject Access Request Officer | Isle of Man
Bally's is a diverse and inclusive work environment with many opportunities to flourish. I am very happy to be a part of Bally's because I am surrounded by motivated colleagues and supportive line managers with a real zest for work!<br />
Team Lead | London
The people here are the greatest asset and I've had the pleasure to work with some wonderful, talented, and helpful characters. There is so much opportunity here; the opportunity to learn, to test out ideas, and to do it all while having fun.
Chief Technical Architect | London
Working here has been like playing a great RPG. I started off fresh, with basic skills to get me going, and along the way, I’ve met some great people, who have become my friends and have shown me what it’s like to have fun working. I’ve worked in all corners of the world, always on a new adventure, and as we continue to grow I expect I will have many more stories to share!
Head of QA | Manchester
I’m very proud to be Head of Quality Assurance, working on projects from conception to completion with a team of zealous, motivated, ardent and endearing individuals.
General Manager | Estonia
I joined the company at 45 years old and it was the first time in my life that a company had the PERFECT culture for me. The ideal environment is one where everyone feels included, respected and safe. That type of environment creates fertile ground for amazing relationships and even friendships to grow. It’s the first time in my life that I truly feel I’ve found my place for the rest of my career.
Senior Graphic Designer | Las Vegas
I enjoy working for Bally’s Interactive because the projects are exciting and challenge me as a designer. The team members I work with are exceptional at what they do, and it’s been a great experience producing creative and high-quality work with them.
Product Owner | Dublin
One of the values I think best represents Bally’s is the passion of the teams. Projects are held internally to a high standard, with individuals maintaining a sense of ownership within their own departments. This work environment allows people to really flourish, I feel comfortable talking to others across all departments and levels, not feeling restricted or nervous to ask questions. Feeling that your voice matters and is listened to not only allows me to feel part of the team but also builds the internal sense of ownership for a product. Working for Bally’s gives you the opportunity to truly make your mark in the industry!
Head of Development | Skövde
I joined the company by coincidence several years ago but hadn’t planned on staying long. It turned out to be an exciting company with new challenges around every corner, and it’s even helped me accelerate my growth as a leader by giving me many excellent opportunities. Now I’m hooked and excited to see what new challenges each day brings.
Office Manager | Skövde
We have a such a nice company culture where you are accepted for who you are, and it’s so refreshing! We’re a mix of introverts and extroverts, different ages, and different life situations but we all respect each other and that’s an awesome feeling!
Senior Product Owner | Manchester
It’s great to work with such dedicated, talented, and fun people! There are so many great opportunities to explore your role and progress in areas that interest you; all with the support of your management team. <br />
Director of Human Resources | Vancouver
The work, the team, and Bally's energize me daily. Every day is predictably different which is what I enjoy. There's variety, with plenty to do and plenty more to learn. From the moment I joined, I was greeted by smart and warm colleagues. I feel included and respected for my experience from all levels of the organization. There's a real emphasis on continuously improving communication and connection with our teams. I'm most excited by our company's ambition. Breaking into the North America market is fast and fun!
Head of Production Engineering | Malta
Over the years, my career has developed right alongside the companies’ growth, and it’s been a super journey. That’s why I’m still here!