At Bally’s, responsible gaming is more than just a guideline—it’s a core commitment to creating safe, fun, and responsible gaming experiences for all our players. This Responsible Gaming Education Month, we’re excited to introduce dedicated team members who help make this vision a reality: Alex, a Responsible Gaming Manager, and Scott, Head of Responsible Gambling. Both bring unique perspectives, inspiring stories, and a shared passion for player protection.
Meet Alex – A Leader in Responsible Gaming Accreditations
For Alex, one of the most fulfilling parts of her role is achieving industry accreditations that highlight Bally’s dedication to safe gaming practices. “These certifications validate our high standards and responsible practices,” she explains. Each accreditation not only recognizes the team’s hard work but also reinforces the positive impact Bally’s responsible gaming initiatives have on our customers.
Alex’s passion for her work is driven by collaboration with a motivated team and the knowledge that their efforts are making a real difference in players’ lives. “Helping customers gamble responsibly and safely is what keeps me inspired,” she shares. Alex finds joy in tackling new challenges and staying up to date with industry trends, ensuring she’s always ready to contribute meaningfully.
When asked about advice for players, Alex emphasizes the importance of setting limits: “Always gamble with money you can afford to lose, and never chase losses. Set a budget and stick to it—responsible gaming is all about keeping it fun and knowing when to stop.”
Scott’s Story – Building a Culture of Responsibility
For Scott, one of the most rewarding moments in his career came during an employee survey, which revealed that 98% of Bally’s employees believe the company takes responsible gambling seriously. “Seeing such overwhelming positive feedback was incredibly fulfilling,” Scott recalls. This result underscored the impact of Bally’s efforts to embed responsible gaming practices across the entire organization.
Scott draws inspiration from the collaborative environment at Bally’s. “I get to work with passionate individuals from every department, all working together to make responsible gambling a reality,” he says. This spirit of teamwork drives him to make a lasting impact, ensuring that players enjoy a safe and positive experience.
His advice to players is simple but powerful: “Use the responsible gambling tools we provide. Setting spending and time limits is like wearing a seatbelt—it’s there for your safety and ensures your gaming experience stays enjoyable.”
A Fun Fact About Scott
Outside of work, Scott has an impressive commitment to fitness and wellness. After undergoing three Achilles surgeries, he set up a men’s wellness running group, completed his first half marathon, and even took on ‘The Fan Dance’—a 24k march up Pen y Fan in the Brecon Beacons, following the original Special Forces selection route. His determination and passion for well-being reflect his dedication both in and out of the office.
Both Alex and Scott are instrumental in shaping Bally’s responsible gambling strategy, each bringing their own unique strengths to the table. Alex’s focus on industry accreditations ensures that Bally’s remains a leader in responsible gaming practices, while Scott’s collaborative work helps foster a culture of responsibility throughout the company. Their dedication ensures that Bally’s players can enjoy a safe, entertaining experience every time they play.