Meet the team...
The Bally’s Interactive Customer Experience team – including such areas as Customer Support, Player Relations, Chat and Programming – is on the frontline when it comes to ensuring our player experience. So, if you’re a people person then we might just be the team you’re looking for.
It’s not just our customers we reach out to – we get involved in many areas of the business. Working hand-in-hand with areas such as Risk, Responsible Gaming, and CRM helps the company as a whole to keep its finger on the pulse of what’s going on with our players.
They’re the stars of the show, after all!
We work to build caring and long-lasting relationships with everyone from brand-new players to seasoned experts. There are many different skill sets that can help you if you want to become part of the team, but most of all you should be open, ready to talk, and eager to learn. We believe in on-the-job development for our teammates, but you can’t beat a good set of soft skills when you work up close and personal with players.
We're Hiring
Are you ready to Join the Ballyverse? Your next exciting opportunity may be a few clicks away!
Richard Wagstaff
VP Product Operations | Manchester
I’ve had the opportunity to continually develop and progress in my career here. All whilst being surrounded by an extremely talented group of people that genuinely work for each other. We’re lucky that we get the opportunity to work with the best tech, in an environment that sets us up to succeed as teams and individuals. <br />
Ashley Gonzalez
QA Specialist | New Jersey
Bally's Interactive has been an amazing close-knit work-family experience. You never have to be afraid to talk to any level employee here. Questions are welcomed and encouraged. You'll find that here at Bally's Interactive, they want you to learn and grow. We move as one and leave no one on the team behind. We have fun, making fun, together.
Roberto Pullicino
Head of Production Engineering | Malta
Over the years, my career has developed right alongside the companies’ growth, and it’s been a super journey. That’s why I’m still here!
Miguel Caron
General Manager | Estonia
I joined the company at 45 years old and it was the first time in my life that a company had the PERFECT culture for me. The ideal environment is one where everyone feels included, respected and safe. That type of environment creates fertile ground for amazing relationships and even friendships to grow. It’s the first time in my life that I truly feel I’ve found my place for the rest of my career.
Kathryn McHale
Product Owner | Dublin
One of the values I think best represents Bally’s is the passion of the teams. Projects are held internally to a high standard, with individuals maintaining a sense of ownership within their own departments. This work environment allows people to really flourish, I feel comfortable talking to others across all departments and levels, not feeling restricted or nervous to ask questions. Feeling that your voice matters and is listened to not only allows me to feel part of the team but also builds the internal sense of ownership for a product. Working for Bally’s gives you the opportunity to truly make your mark in the industry!
Tommy Corbett
Head of Development | Skövde
I joined the company by coincidence several years ago but hadn’t planned on staying long. It turned out to be an exciting company with new challenges around every corner, and it’s even helped me accelerate my growth as a leader by giving me many excellent opportunities. Now I’m hooked and excited to see what new challenges each day brings.
Tom Loudon
Team Lead | London
The people here are the greatest asset and I've had the pleasure to work with some wonderful, talented, and helpful characters. There is so much opportunity here; the opportunity to learn, to test out ideas, and to do it all while having fun.
Amy Hasler
Senior Product Owner | Manchester
It’s great to work with such dedicated, talented, and fun people! There are so many great opportunities to explore your role and progress in areas that interest you; all with the support of your management team. <br />
Kate Margis
Head of Production | Manchester
I’m very lucky to work where I do. I’m encouraged to grow and develop as there is such a big emphasis placed on learning and upskilling. I’m surrounded by brilliant people who are super smart, funny, and who make working here an absolute joy. I genuinely wouldn’t want to work anywhere else. I love my work family and I love the job that I do! <br />
Therese Wallin
Office Manager | Skövde
We have a such a nice company culture where you are accepted for who you are, and it’s so refreshing! We’re a mix of introverts and extroverts, different ages, and different life situations but we all respect each other and that’s an awesome feeling!