Bally’s Interactive is the digital arm of one of the world’s leading entertainment providers, Bally’s Corporation, with tens of millions of players across the globe and big plans always in the works. Our brands and sites include market movers and shakers like SportsCaller, Monkey Knife Fight, Vera&John, Virgin Casino, Jackpotjoy and many more. We make our mark by embracing the diversity of our global team, challenging ourselves, and striving to make a difference for our players.

The Role 

The Cashier area is looking for a Product Owner to help drive and communicate the vision, strategy and roadmap of the payments and gaming wallet platform, powering a number of our sites such as Jackpotjoy, MEGAWAYS Casino and Double Bubble Bingo.

The payments platform allows our players to deposit and withdraw funds into their gaming wallet in a fast, seamless, and compliant manner. Platform scalability that supports quick expansion into new regulated territories, as well as adherence to jurisdictional payment and gambling regulations and supporting our operational teams to effectively administrate payment functions, are our paramount importance in this role.

Key Responsibilities 

  • Identify our customer needs and define business requirements to deliver product propositions that improve payment acceptance and the overall platform and customer experience
  • Develop payment features and processes to maximise customer experience whilst maintaining regulatory and compliance requirements
  • Lead the collection, definition and prioritisation of features and accurately document and articulate these
  • Liaise with internal stakeholders including architects, technology, marketing, data, legal, compliance, CS and GF operational teams to define/prioritise features and requirements then translate them into user stories in collaboration with development teams
  • Own and manage the customer and business value of the backlog, planning and review processes including:
    • Deliver against business goals and objectives
    • Prioritise and order the backlog to deliver the roadmap, flagging any major issues
    • Establish product lifecycle processes for new/ phased requirements and releases
  • Know your product data - define, develop evaluate and measure KPIs, ensuring all decisions are based on data and insight
  • Work with agile development teams on refinement, estimation and planning

The Person 

You will be knowledgeable and have a deep understanding of payment or digital, ecommerce platforms. You will also have a good commercial understanding, with the ability to collaborate and communicate well ensuring our technical strategy is executed and aligned with the wider commercial goals. You will be naturally curious and will want to constantly learn and improve the experience and service we provide to our players and operational teams.

The nature of the role means it is fast moving, ever evolving, from supporting a live issue to taking a complex product solution from concept through to market release, so pragmatism, influence and adaptability as well as innovation are essential. This role needs to be accountable for the success of the product, so a strong delivery focus and excellent planning skills are also a necessity.

Skills and Attributes 

  • Be passionate and the champion of your product and have a strong desire to improve customer experiences
  • Experience of product ownership and domain knowledge
  • Able to assess the market, industry trends, marketing insights, business, and contractual requirements
  • Data driven, creative and analytical decision making skills
  • Commercial acumen - able to assess and estimate user and business value
  • Adaptable, comfortable being hands-on in a fast-paced environment, managing multiple tasks, resolving complex problems, prioritise and implement action plans to meet objectives
  • Excellent written, verbal communication and presentation skills
  • Forward thinking, self-starter and an ability to work dynamically with minimal guidance.

Desirable Attributes 

  • Experience with online payment or ecommerce platforms
  • Experience within the online gaming or gambling industry or in a highly regulated financial industry
  • Interest in new technologies and the product development process

What's in it for You:

  • Competitive salary with annual performance bonus
  • 5% pension contribution for 4% personal contribution
  • Comprehensive private medical insurance
  • Monthly wellness program
  • 25 days holiday 
  • Access to exciting educational opportunities (internal, conferences, courses, certifications)
  • Need something for your home office? Whether it’s a new mouse, desk or chair, we’re here to support you with a productive and safe home working space
  • Remote friendly environment giving you flexibility to work from home and office

We also believe in providing an environment where employees can flourish – you’ll be working in a very modern work environment – and we will make sure you will also have enough time to unwind with our monthly office events and team-building activities.   

This is Bally's Interactive and we’re here to make gaming everything it should be. You’ll have fun making fun every day, and that’s a promise. 

Recruiter: Jack Preston

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